The one thing you’re probably not doing but your Customers want from a manufacturing partner

Interconnected Worls.

Large Global Customers from the Automotive, Electronics, and Home Appliances Industry seek support with suppliers from the injection molding industry for the manufacture of their plastic components. The supplier selection process is usually an exhaustive process in which not only the final price of the product is considered, but also other standards such as quality, capacity, maintenance, agility in operations, and capacity, among other variables. What do Global Customers need?

One of the biggest concerns of these large Clients, if not the greatest, is the supplier’s ability to deliver the products and quantities required in a timely manner. An error, omission or loss in the delivery date by a supplier will cause the Customer to bottlenecks in their final production process. In general, to avoid this problem and maintain continuous production, customers take actions such as building a large stock of components and diversifying their supply channels.

When a Client considers maintaining a minimum stock to cover its production and makes its suppliers respond to these stock levels, it is what is known as provision based on coverage. These coverages are insurance against the interruption of production due to lack of components, and like the insurance, they also have a cost. Keeping large quantities of components in inventory generates costs, which, although planned, are costs that could be almost totally reduced if the supply chain followed the well-known Just in Time strategy with 100% infallibility. However, in order to provide this level of service to a Customer and minimize the cost of their inventories — which would make your Company an extremely attractive option as a manufacturing partner — requires a great effort in production scheduling.

For this reason, large Clients, apart from thoroughly verifying the supplier’s standards to manufacture high-quality products, request to see your internal Production Schedule. What do they want to find there? They want to know the production capacity of your Plant, the forecast and scheduling of preventive maintenance, the management of technical orders for mold installations, the continuity of production batches, the ability to anticipate the impact of an emergency order on all our production to through the various machines, the forecast of contingent situations, the generation of specific production orders, the ability to forecast raw material requirements, the level of utilization of the occupied capacity, what response capacity you will have to meet their regular requirements, and about the additional response capacity you will have to meet their emergency requirements.
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The perception of the client about the capacity of the supplier company is defining in the process of assigning contracts. In an investigation carried out by the Executive Council of Global Companies and the Undersecretariat of Industry and Commerce within the Program for Productivity and Industrial Competitiveness, large clients revealed that supplier companies suffer, among other things, from deficient logistics, poor customer service, lack of deliveries on time and insufficient production capacity. The study revealed the general image that Global Clients hold about some supplier companies, but it also reveals the business opportunity that would result from turning these deficiencies into points of competitive advantage at the national and international levels.

A supplier company that manages to show its production capacity and quality, which it already knows how to do well, will have a higher rate of acquisition of new customers, generation of contracts and a higher retention rate.

Maintaining a standardized Scheduling System projects a good image to your customers. A standardized production scheduling system provides credibility and sufficient evidence for Clients to place their trust in your company. That supplier company that manages to make its production capacity and quality evident, will have a higher rate of acquisition of new customers, generation of contracts, and a higher retention rate. The time has come to leverage technology to achieve maximum operating efficiency and maximum customer satisfaction.

Implement an advanced production scheduling and control system. Use our proprietary KairosJasmine® technology for optimizing production scheduling our SCHEMA® platform and achieve the highest standards of continuity in operations, use of installed capacity, efficiency, and quality. Give your Clients today a way to view your production schedule in an attractive, complete way and that shows that your manufacturing services maintain the highest standards of quality, control, and forecasting.

If you want to have more information about KairosJasmine® and SCHEMA® technology, I invite you to schedule a demo session with one of our Experts.

Alejandro Ibarra, CEO